Personal advisor
You have a personal advisor who understands your situation and supports you from the very beginning.
Let’s unlock your herd’s potential and implement solutions that make a difference on your farm, together.
During the initial appointment, our team analyses your work flows and processes with you. We look at your current practices, your goals, and your farm’s potential, and use this as the basis for developing a solution that suits you and your herd. During installation, a smaXtec employee supports you with bolus administration, sets up the Base Station and Climate Sensor, and creates your smaXtec account access. They will also walk you through an introduction to the most important features of the system.
Even after you get started, your personal smaXtec consultant remains by your side. We keep your goals and challenges in mind and help you assess any issues in the context of your farm’s day-to-day operations. This includes, for example, feeding intervals, cleaning the drinking troughs or the allocation of tasks within the team. Together, we narrow down possible causes, uncover hidden potential and identify practices that fit your farm. This enables you to make targeted adjustments and improve your herd’s performance step by step.
As a smaXtec customer, you become part of a community where knowledge, experience, and practical solutions are shared. Expand your knowledge in the digital smaXtec Academy. Exclusive smaXtec user days on farm provide space for personal exchange, practical insights, and experiences directly from other smaXtec users. Webinars, events, and discussions with subject-matter experts provide additional inspiration that you can put to use on your farm immediately. This enables you to continuously develop your knowledge and your herd.

“What has impressed us most is the on-the-ground support we’ve received from the smaXtec team – how they take feedback, provide proactive support, and implement changes.”
Wayne & Sarah Neilson New Zealand, 340 cows

“Thanks to the excellent advice from smaXtec, we also realized that there weren’t enough water troughs in the barn and that the cows were sorting their feed.”
Michael Jünck Germany, North Rhine-Westphalia, 290 cows

“The customer support at smaXtec really sets them apart. The smaXtec team really helped us develop protocols, see what works and add it as a tool in our toolbox.”
Jennifer De Vries US, California, 2,000 cows
smaXtec provides personal advice at every step – from the initial consultation and installation to onboarding and day-to-day operations.
You have a personal advisor who understands your situation and supports you from the very beginning.
Benefit from our new customer programme with intensive, tailored consultation during the first 12 months.
Your smaXtec adviser helps you identify correlations and systematically investigate possible causes.
Together, we identify opportunities, develop measures and realise your herd’s full potential.
In the digital smaXtec Academy, you can undertake flexible training and expand your specialist knowledge.
Benefit from direct exchange with experts and other smaXtec users at our exclusive events.
Connect with other smaXtec users in person at our user days and workshops or digitally.
Here you’ll find concise answers to the most common questions about smaXtec.