Personal advisor
Discuss your questions with a smaXtec advisor who has dairy experience, understands your farm, and supports you from the very beginning.
Let’s unlock your herd’s potential and implement solutions that make a difference on your farm, together.
During the initial appointment, our team analyzes your workflows and processes with you. We look at your current practices, your goals, and your farm’s potential and use this as the basis for developing a solution that suits you and your herd. During installation, a smaXtec employee supports you with bolus administration, sets up the Base Station and Climate Sensor, and creates your smaXtec account access. They will also walk you through an introduction to the most important features of the system.
Even after you get started, your personal smaXtec advisor remains by your side. We keep your goals and challenges in mind and help you investigate any issues in your farm’s day-to-day operations. This may include, feeding intervals, pushing up feed, cleaning water troughs or allocating tasks within the team. Together, we narrow down possible causes, uncover hidden potential and identify practices that fit your farm. This enables you to make targeted adjustments and improve your herd’s performance step by step.
As a smaXtec customer, you become part of a community where knowledge, experience, and practical solutions are shared. Expand your knowledge in the digital smaXtec Academy. Exclusive smaXtec events provide space for personal exchange, practical insights, and experiences directly from other smaXtec users. Webinars, events, and discussions with subject-matter experts provide additional inspiration you can put to use on your farm. This enables you to continuously develop your knowledge and your herd.

“The smaXtec team has been very easy to work with, for understanding the different graphs and alerts and how to best implement your procedures and protocols for the farm.”
Adam Hurtgen Wisconsin, 160 cows

“The customer support at smaXtec really sets them apart. The smaXtec team really helped us develop protocols, see what works and add it as a tool in our toolbox.”
Jennifer De Vries California, 2,000 cows

“It was a breeze working with the customer success team the first few months after installing the system. They are always there to answer questions I may have.”
Ryan Schleis Wisconsin, 550 cows
smaXtec provides personalized support from the initial appointment through installation and onboarding to ongoing assistance.
Discuss your questions with a smaXtec advisor who has dairy experience, understands your farm, and supports you from the very beginning.
Benefit from our new customer program with intensive, tailored consultation during the first 12 months.
Your smaXtec advisor helps you identify correlations and systematically investigate possible causes.
Together we examine opportunities and focus on the measures that help unlock your herd’s full potential.
In the digital smaXtec Academy, you can continue your training and expand your specialist knowledge.
Benefit from direct exchange with experts and other smaXtec users at our exclusive events.
Connect with other smaXtec users in person at our user days and workshops or digitally.
Here you’ll find concise answers to the most common questions about smaXtec.