Support you can count on

Your journey with smaXtec

smaXtec is by your side from the very beginning. With advanced solutions, specialist expertise and personalized support, we help you increase efficiency and profitability for a successful future.

Committed to your success

When you start with smaXtec, your success story is only just beginning. Our team of experienced experts supports you every step of the way – from installation to everyday use on your farm. Through personalized support, local events, webinars and the digital smaXtec Academy, we help you expand your knowledge and continually improve your herd management.

True value comes from combining technology, expertise and experience, benefiting your cows and your bottom line.

Functionality

Understanding the smaXtec system

smaXtec boluses measure internal body temperature, water intake and drinking cycles, rumination and activity levels, as well as, pH (optional) in the reticulum.

The smaXtec Base Station automatically reads out the data from the boluses and uploads it to the smaXtec Cloud TruD^®. The smaXtec Climate Sensor provides information on ambient temperature and humidity.

The bolus data is analyzed in the smaXtec Cloud TruD^®, using artificial intelligence and proven algorithms.

Access your herd data and digital assistant anytime, anywhere using your smartphone or PC. Decide which system notifications to receive via push message.

You're never on your own with smaXtec. Our Customer Support team of Dairy Management Advisors is ready to support you.

Getting started with smaXtec:

How we support you at every step

1. Analysis
2. Installation
3. Onboarding
4. Community

Analysis & initial consultation

Our team of experts begin by assessing your farm identifying strengths, challenges and opportunities for growth. From there, we develop a tailored solution designed to sustainably enhance your herd management and overall farm performance.

smaXtec customer and expert talking in the barn

Installation on your farm

A smaXtec expert will work with you to prepare for the installation, support bolus administration and set up your access to the system. After a quick system introduction, you will be able to access your herd data.

smaXtec Base Station is installed in the barn

Expert onboarding

Our smaXtec experts will walk you through how the system works and will tailor it to your farm's needs. Through ongoing check-ins and online courses, you'll learn how to identify and unlock your herd's hidden potential.

smaXtec customer and consultant looking at the smaXtec Web in the farm office

The smaXtec community

As a customer, you’re part of the smaXtec community. You’ll have access to the digital smaXtec Academy, expert webinars and exclusive events for networking and exchange. Our customer success team is always available via phone, email or directly through the smaXtec software.

Combine proactive health management with expert insight and hands-on consulting with smaXtec.

What to expect from smaXtec:

Personalized support

Our dedicated team of experts offers comprehensive, long-term guidance on how to get the most out of the smaXtec System, including practical insights and hands-on support that make a real difference for your herd.
The smaXtec Academy

As a smaXtec customer, you gain exclusive access to regular training, expert-led webinars and practical insights. Through our e-learning platform, the smaXtec Academy, you can expand your knowledge through flexible, hands-on courses on cow health, early detection and herd management.
Events

Join us throughout the year at regional trade shows to discuss practical insights, explore new applications and connect directly with smaXtec experts and users. These events offer valuable opportunities to learn, ask questions and gather ideas.
Networking & community

Stay connected through the smaXtec Academy, where you can share experiences, exchange knowledge and engage with the growing community of smaXtec users.

Want to learn moreabout smaXtec?

Get in touch