Support & Advice

Here you‘ll find lots of useful information regarding use of smaXtec products. Stay informed about any software updates and take a look through the FAQs for information that can be helpful when using the smaXtec system.


Click below to read all necessary steps for installation and to get detailed information about each product.

Green button saying: Click here for technical information.


If a problem could not be solved by following the instructions (Quickstart Guide, User Manual), please contact the support team and download smaXtec Quicksupport.

Our customer support team will take care of your request during our support hours: Mon – Thu: 08:00 – 17:00, Fri: 08:00 – 15:00 (Central European Summer Time). If problems occur on weekends or public holidays, please send us your request via email ( It will be processed the next business day.

Messenger App

The smaXtec Messenger app for Android and iOS enables you to keep a close eye on all your animals – anytime, anywhere. Download the app to your smartphone today! You can directly download the Android App (v4.0.0) with this link.

Profit from the handy app functions – use the dashboard to create an overview or take a closer look at detailed information about your animals in the animal list. You can also add information about insemination and pregnancy – it’s quick and easy.

Software Updates

We work continuously on developing improvements to our software, which we make available to our customers. This means you can be sure that you are always up to date and profit from our smart technology.


smaXtec App
for iOS

Click here to get the smaXtec Messenger App for iOS and always keep track of your cows.

smaXtec App
for Android

Click here to download the smaXtec Messenger App for Android and be updated wherever you go.

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